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Resume

Designer and software developer with a Master’s degree in Human-Computer Interaction and over a decade of design and development expertise in various software applications. I excel in collaborative team environments and independently and have a high level of communicating, understanding, and visualizing abstract concepts and needs into a design and/or software application and developing it. Currently, I am a NASA contractor on the Agency level O365 Solutions team, the platform owner for SharePoint Online within NASA, which supports 60,000 NASA users agency-wide. My role specializes in SharePoint Online, user experience, and user interface optimization across O365 suite apps.

SKILLS

UX Methodologies
   User personas
   Affinity diagrams
   Empathy mapping
   Card sorting
   User interviews
   Heuristic evaluation
   Rapid prototyping
   Usability testing
Wireframing
Design principles
Typography
Branding
Logo design
Digital design
Marketing graphics
Illustration
Painting

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TOOLS
UX Methodologies
Adobe Creative Cloud
   XD
   Photoshop
   Illustrator
Miro
Balsamiq
Sketch
Microsoft O365
   Word
   Outlook
   PowerPoint
   Excel
SharePoint
Fine Art
   Watercolor
   Oil Paint
   Color Pencil
   Ink

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AWARDS
Team Excellence Award (NASA, May 2024) 

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Silver Group Achievement Award 
(NASA, April 2023)

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OCIO 2021 Peer Award for Teamwork 
(NASA, September 2021)
   
   

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EDUCATION

Master’s Degree in Human-Computer Interaction
Iowa State University | 2021

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Bachelor’s Degree in Studio Art (Graphic Design focus)
University of Alabama in Huntsville | 2012

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EXPERIENCE

                                              NASA | SAIC contract


Lead UX Designer | January 2024 - Present

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As the lead UX/UI designer and SharePoint developer, I am responsible for enhancing and maintaining the experience and interface of the software applications for managers and end users. 

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  • Ensure all SharePoint Online (SPO) sites have optimized information architecture, adhere to UX/UI best practices, and meet 508 Compliance standards.

  • Lead meetings to consult with users, gather feedback, and analyze data to improve user experience.

  • Plan and manage new SPO sites, setting priorities, meetings, deadlines and ensuring timely development of these sites. 

  • Configured and customized SPO sites, lists, libraries, and forms to meet specific business needs, providing seamless integration with other enterprise systems. I helped manage SPO security, permissions, and site collections while troubleshooting and resolving issues to maintain optimal performance. 

  • Write knowledge articles for the O365 support portal so end users can learn more about SPO and UX/UI. I also present these articles in agency-wide meetings for NASA center shop owners. 

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UX Designer/SharePoint Developer | March 2021 – December 2023

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Worked as a SharePoint Online (SPO) developer and subject matter expert on UX and UI. I was responsible for designing, developing, and maintaining SharePoint solutions that enhance organizational collaboration and efficiency. Worked with stakeholders to gather requirements, provide technical support, and deliver training sessions for effective SharePoint utilization.

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   Projects

  • OneNASA Initiative - Created NASA’s first agency-wide intranet by researching and developing a collection of sites in SharePoint Online (SPO). My role in this initiative was to apply my UX and UI knowledge to improve the development of SPO sites. 

  • OCIO Front Door Initiative - Organize, migrate, and consolidate all content and sites for the Office of the Chief Information Office (OCIO) onto one localized platform and develop a "front door" hub site for this intranet. As the only UX designer I advised, lead research efforts, implemented, and improved the UX and UI of the hub site.

  • OneTool Budget Portal - Consolidated two budget portals into one to create a one-stop shop with a seamless experience for the end users. As the only UX designer I advised, lead research efforts, implemented, and improved the UX and UI during the iterative process of the portal’s discovery phase. 

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                                U.S. Space & Rocket Center 


Graphic Designer | December 2012 – March 2020

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Collaborated with marketing, customer service, food service, special events, and multiple camp teams to create compelling visuals for various campaigns, including social media, exhibits, special events, and print materials.  Managed multiple projects simultaneously, meeting deadlines and maintaining high quality and creativity. 

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  • Designed eye-catching graphics, including logos, brochures, posters, cards, exhibit signage, educational visual aids, and PowerPoint Presentations, using Adobe Creative Suite (Photoshop, Illustrator).

  • Developed and maintained the company's visual brand identity, ensuring consistency across all platforms and materials. 

  • Prepared final designs for printing, ensuring accurate color, resolution, and layout. Involved in the print production of in-house designs, such as signage events and exhibits, using an industrial printer and a variety of print materials. 


Graphic Artist Intern| December 2011 – November 2012

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Worked directly with the CEO to create visual concepts and illustrations for potential museum exhibits, including displays, interactive installations, and educational materials. Collaborated with exhibit team and companies to gather data to create compelling visual narratives that could enhance the visitor experience. These concepts were pitched to various VIPs including military generals and NASA representatives for sponsorship opportunities.

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  • Designed the current version of the international Space Camp logo.

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